Frequently Asked Questions
Add licenses or storage space to a Dropbox Business account
Change or reset a Dropbox password
Dropbox is stuck syncing, won't launch, or reports an error
My Dropbox has an X on it. What's wrong?
Move files between a personal and Dropbox Business account
Shared folders: Give people edit access to your files
There's a Dropbox charge on my credit card—which account is this for?
Moving the Dropbox desktop folder to a new location
I'm joining someone else's shared folder. Will this count against my storage space?
Canceling Dropbox Pro—refunds, and downgrading to Dropbox Basic
Low disk space vs. Dropbox storage space
Videos are cut off when other people view
Give people view-only access to your files
Using the Dropbox camera uploads feature
Background uploading—why the Dropbox iOS app needs location data
Upload files from a phone or tablet
I received an email about an inactive Dropbox account—what do I need to do?
Selective sync—file conflicts and other issues
Find the email address for your Dropbox account
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